Data Privacy

Privacy Policy

We appreciate your interest in our website and assure you that we are committed to protecting your privacy. In the following we will set out the basis on which your data will be processed by us.

We will store access data in server log files

You can access and browse our website without disclosing personal information. Data storage in our server log files is limited to access data such as file names, retrieval date and time, data volume transmitted and provider details. These data are collected for the sole purpose of operating our website effectively and provide you the best possible experience with our products and services. They do not allow us to determine your identity.

We will collect data for order processing and creating your customer account

We only gather personal data that you have voluntarily disclosed to us for carrying out our obligations arising from contracts between you and us, for providing you with information requested via our contact form or by email and for the purpose of creating a customer account. We only use data collected on our forms. Any information disclosed to us will only be used for processing your enquiries and orders. Your contact information will remain on our order processing software unless you request for it to be deleted. You are at any time entitled to request deletion of your customer account by using our contact-us options or by using the delete-my-account function in your customer account.

We may share your information with selected third parties for the purpose of fulfilling our contractual obligations

In order to ensure delivery of your order, we will share information with freight forwarders/shipping companies to the extent necessary for order fulfilment. In order to process payment we will disclose only the data reasonably needed for this purpose to the financial institution charged with payment transactions and, if applicable, to the payment service provider authorised by us or selected by you on the order form.

We will use your data when you subscribe to our e-mail newsletter

When you choose to subscribe to our newsletter, we will only use the data required for this purpose and transmitted by you on a separate form in order to mail our newsletter to you. You can unsubscribe from our newsletter anytime by sending a message to the contact option below or by clicking on the link provided in our newsletter.

We may use your data for direct mail advertising/your opt-out rights

Apart from retaining your first and last name and your address for mailing campaigns we reserve the right to record additional information - as far as disclosed in the course of our contractual relationship - such as your title, academic degree, year of birth, profession, industry sector and company name and consolidate this data into lists which we will use for our own marketing campaigns, e.g. for sending you attractive offers or product-related information by post. You have the right to ask us anytime not to store and use your data for the purposes specified above by sending a message to the contact option below.

Cookies

Our website uses cookies to give you a better user experience and make our site work as you expect it to. Cookies are small text files that are placed on your computer by websites that your visit. Some of the cookies we use are deleted when the browser session expires (i.e. when the web browser is closed). These cookies are called session cookies. Other cookies - persistent cookies - remain on your computer allowing us to identify your browser the next time you visit our website. Your browser provides settings that ensure you are informed whenever cookies are activated. You can thus accept them or prevent the use of cookies in general or in specific cases only. However, please note that some of our website’s functions may not be available if the use of cookies is deactivated.

Use of Google Analytics for the purpose of web analysis

This website uses Google Analytics, a web analysis service offered by Google Inc. (www.google.co.uk). Google Analytics uses cookies, i.e. small pieces of texts sent to your browser that help us analyse how users interact with our website content. The cookies set by Google Analytics will be transmitted to and stored on a Google server in the US. In case of activated IP anonymization on this website, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional situations will your full IP address be transmitted to a Google server in the US and truncated there. IP anonymization has been activated on this website. On behalf of the website’s owner, Google will use this information to analyse your use of our website, compile reports on website activities and to provide us with further services related to website and internet usage. In particular, collected data may be used for display advertising such as remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration and Google Analytics Demographics and Interest Reporting. Google discloses information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the ads settings at https://www.google.de/settings/ads. Google will not associate your IP address with any other data held by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website.

In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: https://tools.google.com/dlpage/gaoptout?hl=en For browser plug-in alternatives to prevent data collection via Google Analytics click this link: click here An "Opt-out Cookie" shall then be applied to your website which shall prevent any future collection of your data when visiting this website. Once you delete your cookies, you are no longer automatically logged on when you go to that site.

Your rights and contact

You have a right to free information about your stored data, and a right to rectify, block or delete this data if necessary. If you have any further questions regarding the collection, processing or use of your personal data, please contact us. The same applies to your wish to be informed about, to block, delete and correct your personal data and for the revocations of your consent. The contact address can be found in our “Legal Information”.