A focus on service in every department
High-quality products, enormous variety: this is what distinguishes the BITO range. Finding the right storage solution for your company requires highly competent, specialist advice which must always remain transparent and fair. At the same time, the complete package needs to work for you, so that as our customer you feel fully informed. And this is exactly how we distinguish ourselves as a logistical systems provider.
Our understanding of service extends far beyond consulting and purchasing advice. Our comprehensive service also includes fast and easy phone and online ordering, precise layout planning, on-site assembly and a reliable after sales service. We believe in a customer focus in all of our departments which demands reliability, quality assurance and fast, straightforward processes which we implement for you across all sales channels.
Quality and warranty
We offer a two-year warranty on all BITO products. We also a five-year quality guarantee on many product lines, particularly many of our plastic containers. Look for our seal and our warranty symbol in our catalogue or in our online shop!
Naturally, our online shop also fulfils the high standards of the leading online seal of quality, Trusted Shops. Secure, simple online purchasing is an essential basic requirement for us. We look forward to hearing what you think!
A unique project solution for you: from the initial concept, to design and planning, to assembly on-site at your plant, our expert project team will advise and support you for the entire duration of the project. We analyse your product structures, examine your storage and picking processes on site, and help you to select the right racking system and/or the ideal combination of a range of systems. Our in-house construction experts, draughtsmen and stress analysts will develop the perfect solution tailored to suit your unique challenges and applications.
Shelf inspection & maintenance
Operators of storage installations are required by the DIN EN 15635 standard to have their shelving systems inspected by a specialist at least once every twelve months. BITO is ideally suited for this task: multiple highly-qualified shelf inspectors who can test and inspect systems for you at any time and set the appropriate necessary measures in motion to guarantee you constant high operating stability. Together with you, we’ll arrange the dates for subsequent inspections. – For the permanent safety of your employees and a long system lifespan.
We're here for you, wherever you are in the world. At BITO, outstanding service is also accompanied by successful internationalisation. We keep our promise to reach you in person - even outside Germany, of course. Not just in Europe, but all around the world, BITOs 17 subsidiaries and numerous highly competent sales partners are always close by. Let our qualified teams advise you person in multiple languages, or contact the right person directly. Our employees and partners look forward to meeting you in one of our offices or visiting you themselves.
For more information, click here: Locations worldwide